Hi, Thank you for posting the query on Microsoft Community. I do appreciate your efforts and time. Try to run Hardware Troubleshooter. It checks for common issues and makes sure that any new device or hardware attached to your computer was installed correctly.
Press Windows Logo Key+X then click on Search screen. Type “ Troubleshooting” without quotes and click on Troubleshooting.
In the new window, click View all on the left pane. In the list of options, click on Hardware and devices. Click Next and follow the on-screen instructions. If the issue persists, then try to uninstall and re-install Bluetooth drivers. • Press Windows Logo Key+X. Click On Device Manager. • Then find the driver that you are trying to uninstall and right-click on it to Uninstall.
Aug 10, 2015 I have been having a problem getting a Bluetooth driver to work properly on Windows 10.Some background:My computer is an Acer.
• Follow onscreen instructions to uninstall it. • To re-install, either you can restart the system or install the driver from the manufacturer’s website (recommended as they will have updated drivers). Hope this helps in resolving the issue. Creative Zen Touch Driver Windows 10 on this page. If the issue persists, do get back to us. We will be happy to assist you.