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Hi John, Thank you for posting your query on Microsoft Community. Sorry to inform you that on Cannon website, this device has no driver for Windows 10, Windows 8/8.1. It has driver available for Windows 7 only.
So, you may try to install the drivers in compatibility mode and see if it helps you to fix the issue. For reference you may refer to the article mentioned below. Make older programs compatible with this version of Windows Reference: Hope this would help. If issue still persists post back with current status of your computer and result of the proposed suggestion, we will be happy to assist you.