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Hi, I'm using Windows 10 Pro on HP Probook 4530s (upgraded from 8.1). I cannot seem to set up fingerprint sign in after the upgrade. I tried reinstalling the Validity fingerprint driver and HP ProtectTools. HP ProtectTools does let me enroll my fingerprints and set up the account, but it doesn't show up at the login screen.
I have enabled biometric log on in Policy Editor, and yet it does not work. The search results, when I type 'fingerprint' shows 'Set up fingerprint sign-in'.
When I click on it, nothing related to fingerprints is shown. How can I fix this? Update: I switched to a local account (from the Microsoft account I had been using) and now I can use the fingerprint sign-in and other credentials provided by HP ProtectTools! Is there a way I can use my Hotmail account AND ProtectTools together? Because Cortana needs a Microsoft account to function properly._.
Yip, same problem. Dell latitude laptop with built-in fingerprint scanner. Windows Driver Verifier Windows 10 more. After two days chatting with Dell and Microsoft I gave up.
Wd My Passport Ultra Driver Windows 10. I too have no option to activate fingerprint scanning in Windows 10. I reinstalled drivers to no avail.