I have the Windows 10 update ISO file. I have upgraded this laptop to Windows 10 three or four times. When it's done and I reboot, I get past the Dell BIOS screen and then I get a blank screen. At this point I would revert back to Windows 7 and all is good. Then I try again and same thing happens every time.
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I thought it was a problem, but eventually put my hands on an external monitor and 'what do you know?' There's the Windows 10 login screen and everything is working fine. Except the laptop monitor. ( Roll Back Graphics Driver Windows 10 there. !!!) I've checked Dell & Intel for an updated video driver. I've got the latest and greatest, and Dell is not updating any drivers for this model. Anybody know a good work around? What's the point of having a laptop, if you have to haul an external monitor around to see what your doing?