I have a HP Laserjet 4000 printer Series PCL5 TN that has worked beautifully 'black only' for many years. A recent update (Windows 10:12/22/15) seemed to put the printer into 'printer in error state,' when trying to print a simple document.
It has been my default printer for a long time. I have followed the 'windows 10' printer suggestions, i.e., unplug and plug--check cable connections (No USB), remove printer from printer/devices list, reinstall with HP drivers for Windows 10 (following HP suggestions from HP site)--nothing seems to work. It has a network cable connection, but it is directly connected into my computer, no other computers are connected. See screen shot below. I even did a 'recovery' from before 12/22!!Any suggestions?
Hello Gerry, Welcome to Microsoft Community. We regret the inconvenience this has caused. Dell U2711 Driver Windows 10 on this page. We'll be glad to help you with this issue. Did you run the printer troubleshooter and identify the cause?
If not, let's do it by referring the link below and see if it helps. Also, check which update (KB number) was installed on your computer recently. You may also rollback the printer drivers and check.
To rollback the driver, you may follow the steps below: • Press Windows + R on the desktop screen. • Type devmgmt.msc and hit enter. • Expand the Printer drivers and right click on the driver and select properties. • Navigate to driver tab and click on RollBack driver.