Make sure all of the connections are correct, including the ones to the control box or extension cable. - Check that the microphone is plugged all the way into the head set. - If you can verify that audio connections are working using an alternate microphone and speakers. -See if the headset works with another computer or device. - Check your audio settings to make sure the speakers and microphone are enabled and not muted or volume turned down too low. In many cases, the microphone on a computer is disabled or muted. - Try to disable any audio software specifically for your audio adapter or other third party audio software and use the default audio controls in your operating system.
- If you are using the control box, make sure the volume there is turned up. Be aware this volume control is for the headphones only. - Verify that the control box mute switch is not in the mute position. -Check the audio settings in the game or application you are using. If you have tried the steps above and the headphones or microphone are still not working, please contact Kingston technical support for assistance.
Download the latest drivers for your DT HyperX 3. Windows Audio Driver Windows 10 here. 0 to keep your Computer up-to-date.
KHX-052914-HDST-01 FAQ: KHX-052914-HDST-01. The headset must be selected as the default audio device in your sound settings. For Windows: 1. Open up Control Panel and select Hardware and Sound and then select Sound. If the “HyperX 7.1 Audio” is not currently the default audio device, right-click on the option and select “Set as Default Device.” 3. This should place a green tick next to the default audio device.